Position: Technical Support Specialist
Company: INSCO

INSCO is seeking a Technical Support Specialist to provide high-quality assistance to our hosting and server clients. The candidate must be customer-oriented and capable of solving technical issues efficiently.

Responsibilities:

• Provide Level 1/2 support for hosting, servers, and domains.

• Respond to tickets, emails, and live chat inquiries.

• Diagnose and resolve technical problems quickly.

• Document issues and follow internal procedures.

Requirements:

• Familiarity with cPanel, WHM, Linux, DNS.

• Strong communication and problem-solving skills.

• Ability to work in shifts if needed.

• Experience in the hosting industry is a plus.